Safe & Secure Shopping

Effective 01 June, 2016

Are my details secure and confidential? 

At Binatone, we take security very seriously and shopping on is as secure as shopping in any store. Your credit/debit card details will be encrypted to help keep them secure. Please note: that in the interest of security, Binatone will never ask for your full username, password (unless requested) or card details via email, pop-ups, or for any purpose other than registering or placing an order on

Your browser will go into secure mode as soon as you access the 'Checkout' or 'Sign In' pages, i.e. before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock, key icon in the grey bar at the bottom of your screen or by checking the web address of the page begins with 'https://'.

Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the internet.

We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check. New security checks, like the card security code, have recently been introduced to protect your card details online.

No credit or debit card details are stored once your order has been processed. This is why you can save your favourite delivery address but need to enter your card details each time you order.

We recommend that you always sign out or close down your internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited.

If you have any further concerns about security, please email

Verified by Visa and MasterCard SecureCode participates in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit/ debit card. It protects your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.

If the credit/ debit card you're using to pay for your order qualifies for one of these services